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Leadership not only entails driving organizational results, but also developing people who perform at their highest level to meet their individual goals as well as the organizational objectives. Frontline leaders must support the individual growth of their direct reports, while also influencing them to contribute to the growth of the organization. The objective of this leadership development program is to develop frontline leaders’ skills to support effective employee performance.

• Frontline Leadership Roles and Responsibilities
• Building Trust Through Emotional Intelligence
• Communicating Effectively With Crucial Conversations and Feedback
• Accountability and Change
• Coaching and Empowering Your Team
• Managing Conflict
• Motivating and Engaging Your People
• Tying it All Together – Setting Expectations and Managing Performance

Participants will complete the Interactive Style® Self-perception Profile and receive the Guide to assess and learn more about their personal interaction style.

Participants will receive and complete the Thomas-Kilmann Conflict Mode Instrument and receive the Guide to assess and learn more about their conflict style.

This 32-hour program (delivered over eight, four-hour sessions) is targeted at managers, supervisors, and frontline leads.

We can tailor this program and deliver it on-site or virtually for your employees and leaders.

Contact Us to Discuss Your Objectives