Certificate in Customer Service Excellence Participant Testimonials
See what our clients have to say about their experience participating in ֱ State's Certificate in Customer Service Excellence.
Exceptional Service for All Generations
"This really was an awesome class. The visual and the items covered were valuable also. I now have a better understanding of my co-workers and I hope to use this to maintain a better relationship with my customers."
– Debbie A. Bartram, Metaullics A Division of Pyrotek
Perpetuating Excellence in Customer Service
“This program helps with self-awareness. Gave me energy and helped me refocus and sharpen my customer care skills.”
– Shyra Snell, Kichler Lighting
Exceptional Service for All Generations
“An interesting and fun class opening up the mindset of others we come in contact with daily.”
– Lisa Kennell, Resisto
Professional Customer Service Communication Skills
“Deborah was a skilled presenter who delivered useful information with a focus on how to apply it.”
– Danise Krushinski, Credit First National Association