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Certificate in Customer Service Excellence Participant Testimonials

See what our clients have to say about their experience participating in ֱ State's Certificate in Customer Service Excellence.

 

Exceptional Service for All Generations

"This really was an awesome class. The visual and the items covered were valuable also. I now have a better understanding of my co-workers and I hope to use this to maintain a better relationship with my customers." 

– Debbie A. Bartram, Metaullics A Division of Pyrotek

 

Perpetuating Excellence in Customer Service

“This program helps with self-awareness. Gave me energy and helped me refocus and sharpen my customer care skills.”

– Shyra Snell, Kichler Lighting

 

Exceptional Service for All Generations

“An interesting and fun class opening up the mindset of others we come in contact with daily.”

– Lisa Kennell, Resisto

 

 

 

Professional Customer Service Communication Skills

“Deborah was a skilled presenter who delivered useful information with a focus on how to apply it.”

– Danise Krushinski, Credit First National Association