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Technology Guidebook

The Division of Information Technology and the KSU Tech Guide are your resources for answers to your tech questions. 

We are glad to have you as a member of Ñý¼§Ö±²¥ State University and want to make sure you have the tools to be successful in your college career. You will want to review this page to prepare for your studies before the your term starts and continue to utilize the resources at hand while you are here.  

Below you will find some guides to help you familiarize yourself with the technologies you will use during your time at Ñý¼§Ö±²¥ State.

Enjoy Your Year!

Before you get to campus...

Technology Requirements

General Computer Recommendations

Computers with the specifications below will meet the needs of most students for four years. Students are encouraged to contact their department or program to determine if they have their own recommendations. See the list below for departments known to have requirements at the time of publication.

ComponentRecommended PCRecommended Mac
ProcessorIntel® Core™ i5 (13th generation or better)Apple M2 (or better)
Memory16 GB or better
Storage256 GB SSD or better
Webcam and MicrophoneRequired
Operating SystemWindows 11MacOS Sonoma
HeadsetRecommended
Battery LifeMinimum of 6-8 hours without charging

Chromebooks and Tablets

Chromebooks and tablets are discouraged as a primary computer unless specifically endorsed or provided by your school or department.

Why are Chromebooks discouraged? Chromebooks are cloud-based devices that do not run the Windows or MacOS operating systems and are not compatible with many KSU software applications. Low-cost devices like Chromebooks, Android tablets, and iPads certainly have their place. They can be a great supplementary device for taking notes in classes, but they are limited in what they can do.

 

Consider a Warranty Upgrade

Ñý¼§Ö±²¥ State University is warranty authorized for the repair of Dell and Apple computers, and can be repaired on the Ñý¼§Ö±²¥ Campus at the Service and Repair Center.

Standard warranties typically provide one year of coverage, and do not include accidental damage. Consider upgrading your warranty to include 4 years of accidental damage protection, such as AppleCare+ or Dell Complete Care.

Where to buy?

Students can get discounted pricing on Apple and Dell! Apple discounts are available at your nearest Apple Store or online at . Dell computer discounts are available online via . Apple and Dell computers may also be purchased with student pricing at the .

Specific Requirements for Certain Majors

Some colleges have more specific computer and technology requirements. Below are programs with specific requirements at time of publication.

The College of Architecture and Environmental Design
www.kent.edu/caed/computer-requirements

The College of Aeronautics and Engineering
/cae/technology-requirements

The Ambassador Crawford College of Business and Entrepreneurship
/business/technology-resources-requirements

The College of Nursing
/nursing/laptop-requirement

The School of Media and Journalism 
/mdj/technology-requirements

The School of Emerging Media and Technology 
/emat/technology-requirements

The School of Visual Communication Design
www.kent.edu/vcd/vcd-required-computer-purchase

The School of Fashion Design and Merchandising
www.kent.edu/fashion/laptop-requirement

 

Log into FlashLine

Using the FlashLine Portal

FlashLine is Ñý¼§Ö±²¥ State’s portal that connects you to your essentials you’ll need throughout the semester.  If you need help logging in to FlashLine for the first time, be sure to read through our help article. 

Visit  to sign in using your Ñý¼§Ö±²¥ State username and password.

  • Get help with advising
  • Register for courses
  • Access course schedule
  • Track your GPA
  • Check your student account balances
  • View scholarship and financial aid information
Set Up Your Student Email

Student Email

You can access your Ñý¼§Ö±²¥ State email account by selecting the email icon in FlashLine.

All official university notices are sent to your Ñý¼§Ö±²¥ State email address, so check your email daily!

Ñý¼§Ö±²¥ State Email on Your Mobile Devices

For instructions on how to setup email on your specific mobile device see below:

M365:

Get KSUMobile

KSUMobile

The KSUMobile app features many of the same resources as FlashLine, designed for use on your mobile device.

  • View schedule
  • Check grades
  • Campus maps and directions
  • Parking availability
  • Dining locations, hours and payment options
  • And many more!

KSUMobile is available for and .

Flash ALERTS Emergency Notification System

What is Flash ALERTS?

Flash ALERTS (www.kent.edu/flashalerts) is Ñý¼§Ö±²¥ State University’s official emergency text notification system to provide subscribers with critical information no matter what time it is or where they are in the world. Flash ALERTS expands the university's ability to send critical news and information to the university community during campus emergencies. 

All members of the university community are added to our Flash ALERTS system. Every university community member will receive critical text messages that are distributed for each campus.

When you get to campus...

Connecting to Wireless

screenshot of mobile phone displaying available wireless networks

 

 

Ñý¼§Ö±²¥ State Wireless – Primary network, Secure: for phones, tablets, computers

eduroam – Secure: for guests from other participating universities

Ñý¼§Ö±²¥ State Guest – Unsecure: for general public university guests (many university services are unavailable on this network)

Multimedia Devices – Secure: for gaming consoles, smart TVs, and multimedia devices (Apple TV, Roku, etc.)

 

 

Connecting Phones, Tablets, and Computers

Connect your computer and mobile devices to our secure, high-speed network, Ñý¼§Ö±²¥ State Wireless. Use your FlashLine username and password to log in.

Instructions for connecting can be found at .

Connecting Gaming and Multimedia Devices

Gaming consoles, smart TVs, and multimedia devices (e.g., Xbox, PS4, Roku, Apple TV) must be connected to Ñý¼§Ö±²¥ State's dedicated wireless Multimedia Devices network.

To register your device on the Multimedia Devices network, visit

Note: Chromecast and smart light bulbs are not compatible with any Ñý¼§Ö±²¥ State network.

Free & Discounted Software

Ñý¼§Ö±²¥ State continually works to save students money by negotiating license agreements for various software packages. Visit  for details.

Free Microsoft 365 (Office)

You can install the M365 suite on up to five devices, including laptops, tablets, and smartphones.

Follow the instructions at  to download.

Adobe Creative Cloud

Ñý¼§Ö±²¥ State students are now able to purchase Adobe Creative Cloud subscriptions for only $75 per year. The subscription license includes the suite of programs, including titles like InDesign and Photoshop!

For download information visit .

Computer Labs

Information Technology maintains two public student computer labs that are open to all Ñý¼§Ö±²¥ State students. Each lab offers both Windows and Mac computers.

  • 150 Library (first floor main area)
  • 222 Ñý¼§Ö±²¥ Student Center

Visit  for hours of operation and additional information.

Library Workstations

The University Library has more than 160 computers available for public use. The computers are equipped with many useful programs like Microsoft Office, Adobe Creative Cloud and FileZilla to name a few.

Regional Campus Computer Labs

Visit our for a list of public labs on our Regional Campuses.

Printing on Campus

Ñý¼§Ö±²¥ Campus Printing with FlashPrint

Public printing is available in most computer labs by using your FLASHcard for payment. Print directly from your personal computer or mobile device by emailing the document to flashprint@kent.edu or by uploading the document to .

For more information, visit .

Bringing Your Printer to Campus

You will need a USB cable to use a personal printer on campus.

Personal wireless and bluetooth printing are not supported.

Regional Campus Printing

Public printing is available in select regional campus computer labs by using your FLASHcard for payment. Check with to see what printing services are available to you.

On-Campus Technology Support

Ñý¼§Ö±²¥ Campus Support

TechHelp: Service and Repair Center

The TechHelp Service and Repair Center, located in the Tri-Towers Rotunda, provides in-person support for personal computers and laptops including:

  • Hardware repair, installation, and part ordering
  • Virus and spyware removal
  • Software and operating system troubleshooting
  • Network, wireless, and login support
  • Data recovery
  • Apple and Dell-authorized warranty service
  • Authorized Safeware repair service

Most repairs are performed on-site within a short time frame. Walk-ins are welcome—no appointment necessary!

Visit for more information.

TechHelp: Library Technology Helpdesk

The Library Technology Helpdesk provides walk-up assistance for students with basic technology issues. The desk is located on the first floor (in the alcove to the right of Starbucks).

Find more information at TechHelp.kent.edu.

Regional Campus Support

If you are on a Regional Campus and you need local walk-up technical support, please contact your helpdesk listed below.

Ashtabula

Main Hall Room C234 - 440-964-4357 - helpdesk-ashtabula@kent.edu

College of Podiatric Medicine

216-916-7545 (or 17545) - CPMIT@kent.edu

East Liverpool

Purinton Hall Room 109 - Purinton Hall Library - Mary Patterson Building Room 304 - 330-382-7441 - helpdesk-eastliverpool@kent.edu

Geauga

Room 130 - 440-834-3751 - helpdesk-geauga@kent.edu

Twinsburg Academic Center

Room 118 - 330-888-6351 - helpdesk-geauga@kent.edu

Salem

Room 162 - 330-337-4252 - helpdesk-salem@kent.edu

Stark

Main Hall East Wing Lab - 330-244-3490 - helpdesk-stark@kent.edu

Trumbull

Classroom Admin. Room 122 - 330-675-8812 - helpdesk-trumbull@kent.edu

Tuscarawas

Founders Hall Cybercafe - 330-308-7465 - helpdesk-tuscarawas@kent.edu

Free Training Courses

Ñý¼§Ö±²¥ State provides students with access to FREE training, both in-person and online.

Technology Workshops

Information Technology offers technology workshops on over 45 different titles, ranging from beginner to advanced.

Workshops are held online via Microsoft Teams. View the schedule and register for workshops by visiting , log in with your KSU credentials then select the "In-Person" option.

 

Be Cyber Secure

Learn how to avoid email scams, manage passwords, secure your identity, and more with online security training: 

 

Get Information Ñý¼§Ö±²¥ Copyright Infringement

Under current Federal law (the Digital Millennium Copyright Act of 1998, aka DMCA), all Colleges and Universities in the United States, including Ñý¼§Ö±²¥ State University are required to take steps to promptly remove or disable access to any copyrighted material that is being shared illegally within its network. See links below for more information.

Information about the DMCA:

/it/digital-millennium-copyright-act-dmca

Information about file sharing:

/it/copyright-information

Information about penalties for infractions:

/it/kent-states-response-copyright-infringement

Remote Learning

As many courses are being taught remotely, questions may arise regarding how best to navigate learning resources as a student. Below are some links to additional learning information that will be helpful to student learning success.

  • Keep On Learning - resources for students learning from off-campus
  • - guidance for course assistance, research, and more
  •  - information to help navigate Microsoft Teams for academic use
  • - FREE workshops on many technology topics

Tech Help Support Information

The Help Desk is here to help. Connect with us 24/7 on the phone or via chat.

(330) 672-HELP (4357) |

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